Redactar una carta de cobranza

(Write a collection letter)

Pista GRATUITA: No matter what type of collection letter you write, it is important to gather all the facts about your customer's account and to encourage your customer to pay the money owed. Always be specific about how much the customer owes and about when the money was due. This way you will avoid future misunderstandings.

In a collection series, the letters should become increasingly stern and demanding until you must finally threaten to take aggressive action against the customer. The collection series in this category outlines six different letters which follow the pattern described above. You may, of course, wish to write more than one of letters two through five. However, do not write more than one of the final letter (letter six) because it will diminish the strength of your message.

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